PRIVACY NOTICE
This privacy notice discloses the privacy practices for www.fctours.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:
1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to make travel reservations on your behalf.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you feel that we are not abiding by this privacy policy, you should contact us immediately by telephone at 413-665-9090 or via email.
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POLICIES
- Smoking is not permitted on the motorcoach.
- Gratuities are included for the Tour Director and Driver on all tours.
- You may bring a small personal cooler on the coach.
- All CANADIAN tours; all passengers are required to have a valid passport or pass card.
- Gift Certificates are available for purchase through First Choice Tours.
- Forms of payment: We accept checks, cash, money orders, Visa, MasterCard, Discover, and American Express.
- Payment Policy: On all one-day bus tours, payment is required in full 7 days after the tour is reserved. On multi-day bus tours: 2-4 Days - deposit of $150 p/p, 5-8 Days – deposit of $250 p/p; will be due 7 days after the tour is reserved, and final payment is due 45 days prior to departure.
- Refunds and Cancellations: On a One-Day Tour, once the tour has been paid for it’s non-refundable. On a Multi-Day Tour, as long as you cancel 60 days prior to the tour you will receive a full refund of the payment that has been applied to your booking, unless non-refundable tickets have been purchased on your behalf. INSURANCE CAN BE PURCHASED AND IS RECOMMENDED FOR ALL TOURS.
- Disclaimer of Responsibility: These tours are operated under the management of First Choice Tours, Inc. First Choice Tours acts as agents for the passengers and therefore accepts no responsibility for any extra overnights caused by any delays caused by an Act of God, delayed departures or arrivals, bad road or weather conditions, or any other conditions beyond our control. We reserve the right to change any itinerary and substitute arrangements of equal value if circumstances warrant. We also reserve the right to cancel any and all tours and refund payment made if bookings are inadequate.
- Groups of 10 or more that book on one of our many tours will receive an additional discount.
- All Tours marked with * include a meal or meals.
- All Tours marked ‘p/p do’ are per person double occupancy. Single and triple rates available.
- From time to time, if a tour has lower #’s, it will be driver escorted. Tours must have at least 25 or more passengers. We’re sorry when we have to cancel due to a lack of #s.
- From time to time, we might have an additional pickup location for private groups of 20 or more.
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